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eibmarkt.com GmbH
Kemmlerstrasse 1
08527 Plauen

Phone (German-language):
Phone (English-language):
Note (phone):
Note (fax):

+49 (0) 3741 14898-0
+49 (0) 3741 14898-131
Mon till Thu 09:00-16:00, Fri 15:00
+49 (0) 3741 14898-129
Mon till Fri 09:00-17:00

Commercial Register:
Legal Representative:      
(Managing Director CEO)


Chemnitz, HRB 25845
Marco Labáhn


The following inquiries are answered safely and rapidly through your personal customer account in English:

goI have a complaint, what must I do?
goWhere are the account data for credit transfers ("cash in advance")?
goI have a product enquiry, how I do I get an answer?
goOrders by telephone, e-mail or fax are NOT possible!
goHow can we communicate if I have an existing order, what must I do?

Simultaneous communication with the customer concerning the order handling will be permitted through your personal customer account (24 hours daily) eibmarkt.com > LOGIN > "View my orders and order history" > select your order: XXXXXX-XXXXX. There, a dispatch and order history record is installed for every customer and order. You can type a question or answer to an existing order directly in this terminal. Here direct contact and detailed order handling are permitted. Please do not send any e-mails to us but use this terminal to contact us. In this menu you are directly connected with our commercial product handling system. Due to SPAM e-mails can no longer be handled and dealt with.

 Mrs. Jutta Tietze (Sales)

Note (call from foreign countries):
*** Language on the phone German or English, only ***
You can contact Mrs. Tietze and her team from 09:00 to 12:00 and 13:00 to 16:00 Monday to Thursday and from 09:00 to 12:00 and 13:00 to 15:00 on Friday: +49 (0) 3741 14898-0 (Language on the phone German only), +49 (0) 3741 14898-131 (Language on the phone English only)

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EIBMARKT® GmbH Holding - 08527 Plauen - Kemmlerstrasse 1 - Germany
(Headquarters on 20,000m ² with administration, application development, call center, 360°/3D studios)

corporate video eibmarkt® gmbh

corporate video eibmarkt® gmbh: https://youtu.be/rDuqdsTYsoY